Shipping policy
Shipping Information
Thank you for shopping with Maxdent Ecoshop. We are committed to providing a smooth and reliable shipping experience for all our customers.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times may vary depending on your location:
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United Kingdom: 3–5 business days
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United States/Canada: 7–14 business days
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Europe: 5–10 business days
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International Orders: 10–21 business days
Please note that shipping times are estimates and may occasionally be affected by customs delays, weather conditions, or periods of high shipping demand.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the shipping method you select.
We may occasionally offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment status anytime.
International Shipping
We currently ship to selected international destinations. Customers are responsible for any customs duties, import taxes, or additional fees required by their country.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order. Maxdent Ecoshop is not responsible for delays or lost packages caused by incorrect shipping information provided at checkout.
Delayed or Lost Packages
If your order is delayed or appears lost in transit, please contact us and we will do our best to assist you in resolving the issue with the shipping carrier.
Contact Us
If you have any questions regarding shipping or delivery, please contact our support team through our Contact Us page.
Thank you for choosing Maxdent Ecoshop and supporting sustainable living.